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A Zoho CRM consultant manages and maintains a customer relationship management (CRM) system. Their position involves configuring and customizing the CRM platform to meet business demands, governing user access and permissions, guaranteeing data reliability, training users on the system’s eatures, and supplying continuing assistance. They set up the CRM system to enhance customer interactions, sales processes, and overall business effectiveness.
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CRM automation is the approach that uses technology and software to enhance and automate various tasks and procedures within customer communication management. It calls for automating repetitive manual tasks, increasing data reliability, and boosting productiveness, finally allowing businesses to handle better and nurture their customer relationships.
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