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CRM automation is the technique that uses modern technology and software program to streamline and automate different tasks and procedures within customer communication management. It involves automating repetitive manual tasks, increasing data accuracy, and boosting productiveness, finally enabling companies to manage better and nurture their customer relationships.
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A CRM product manager deals with and maintains a customer relationship management (CRM) system. Their role involves configuring and modifying the CRM system to meet business needs, governing user access and permissions, ensuring data integrity, training users on the system’s capabilities, and delivering continuing assistance. They optimize the CRM software to improve customer interactions, sales workflows, and overall business productivity.
To improve your CRM administrator skills, you can enroll in the automation training course by airSlate Academy. We made our comprehensive course for CRM product manager, concentrating on enhancing document automation and automation skills. By accomplishing this course, you can advance your career and gain the knowledge needed to apply automation within your CRM operations, increasing effectiveness and driving business success.
Upon completing any course with the airSlate Academy, you will get a certificate acknowledging your success. This certificate formally confirms that you completed the training and acquired the necessary skills and expertise in document automation.