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To upgrade your CRM administrator skills, you can register for the automation certification program by airSlate Academy. We created our comprehensive course for CRM corporate administrator, focusing on improving document creation and automation skills. By finishing this certification program, you can progress your career and gain the knowledge necessary to implement automation within your CRM processes, improving efficiency and driving business growth.
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A CRM corporate administrator manages and maintains a customer relationship management (CRM) system. Their position involves configuring and customizing the CRM platform to meet business needs, regulating user access and permissions, ensuring data reliability, educating users on the system’s capabilities, and providing ongoing assistance. They set up the CRM system to improve customer communication, sales processes, and overall company performance.
CRM automation is the technique that utilizes technology and software program to streamline and automate different tasks and procedures within customer relationship management. It calls for automating repetitive manual tasks, improving data accuracy and reliability, and boosting efficiency, finally enabling companies to handle better and nurture their customer relationships.