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A Zoho CRM admin manages and maintains a customer relationship management (CRM) system. Their role involves configuring and customizing the CRM platform to satisfy business requirements, regulating user access and permissions, guaranteeing data reliability, educating users on the system’s eatures, and delivering continuing support. They set up the CRM software to improve customer communication, sales workflows, and overall company efficiency.
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CRM automation is the approach that utilizes modern technology and software to streamline and automate various tasks and processes within customer relationship management. It involves automating repeating manual activities, improving data accuracy and reliability, and boosting productivity, finally enabling organizations to handle better and nurture their customer relationships.
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Upon completing any course with the airSlate Academy, you will get a certificate acknowledging your achievement. This certificate formally acknowledges that you completed the automation course and obtained the necessary skills and knowledge in no-code business process automation.
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