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A Dynamics CRM administrator deals with and maintains a customer relationship management (CRM) system. Their role involves configuring and customizing the CRM software to satisfy business needs, regulating user access and permissions, ensuring data integrity, educating users on the system’s functionality, and providing continuing assistance. They set up the CRM system to improve customer communication, sales workflows, and overall business performance.
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Upon finishing any course with the airSlate Academy, you will receive a certificate acknowledging your success. This certificate officially validates that you finished the online course and received the necessary skills and knowledge in no-code software automation.
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CRM automation is the technique that uses technology and software to streamline and automate different tasks and processes within customer relationship management. It involves automating repetitive manual activities, increasing data reliability, and boosting productiveness, ultimately enabling organizations to manage better and nurture their customer relationships.