Self-paced

Short business digitalization learning program for customer support department

5
Star Rating
10077 students
30 minutes
You should know how to create automation workflow processes because of their significant advantages in developing your business in a modern world. This program by the airSlate Academy will help you to get the necessary information right from your own home.
Short business digitalization learning program for customer support department

About short business digitalization learning program for customer support department

This learning program is a great chance to learn more about business process automation and how important it is for the growth of a company. It explains the basics of RPA technology, how it works in airSlate, and what you need to do to use it.

What does this program cover?

The short business digitalization learning program for Customer Support department covers the fundamentals of workspace automation and its favorable impact on staff performance. It covers the fundamental features of such tools, such as flows, digital documents, and Bots, as well as their step-by-step configuration guidance through airSlate, the market's best BPA platform.

Who can apply for the short business digitalization learning program for Customer Support department?

Our course is made for anyone who wants to save time at work and switch from doing things by hand to business processes that run on their own based on rules and conditions. We've focused on people who are just starting out with workspace automation, but even people who have been doing it for a while will find it useful.

Why was this course made?

short business digitalization learning program for Customer Support department seeks to present a set of broad resources regarding business process automation, its value for enhancing efficiency, and directions for setting it for your specific use case in the following.

What does short business digitalization learning program for Customer Support department studying include?

The program explains the need-to-know essentials of how RPA works to minimize manual data entry across different platforms and shows a real example of configuring automation for a particular business scenario.

What will you learn with the short business digitalization learning program for Customer Support department

  • The differences between automated and manual processes
  • How to define the workflows you need to automate
  • How workflows benefit from automation
  • How to utilize workflow analysis to understand and improve workflows
  • Where and how to monitor progress

What our students say

capterra-icon

Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

youtube-icon

Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

g2-icon

Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

Start learning today

Sign now for free
Start learning illustration

Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Need help?
Contact Support

These technologies are similar but not identical. AI is primarily focused on self-learning, logic development, and prediction. RPA, on the other hand, can only operate based on pre-programmed logic and cannot function in the absence of humans.

A label identifying the course level can be found next to each course. You can also use our Catalog to exclude Advanced and Intermediate-level courses from your search results.

With the pandemic and the rise of hybrid work causing big changes in the economy, it's important for businesses to find a way to manage documents without paper and automatically.

It’s not required to register for airSlate. Setting up an airSlate Academy account is all you need to start. However, if you want to enhance your automation skills, we strongly recommend you create a free account on our platform.

We want you to keep moving forward in your learning. If you take a course through the airSlate Academy, you will get a certificate to show that you passed the course. You can add the certificate to your current job or move up in your career by using it.

You can join a free subscription plan, yes. You will have 30 days to try airSlate and learn how to use our solution by doing it yourself. You can switch at any time to a paid plan. To get a general idea of how airSlate works, check out our YouTube channel featuring multiple webinars, tutorials, and use cases.

Bots are pieces of software that are set up to do certain tasks based on rules and logic that have already been set. Set up reminders and automated notifications; generate and update records in your CRM based on the information you collect with airSlate Bots; and more with airSlate Bots

Increasing efficiency and adaptability will be a top priority for businesses in the future, according to Gartner's predictions. Learning automation should be part of your growth plan if you want to remain competitive and not fall behind.

You don't need experience in a certain field or tools from a third party to take any course. At the end of each learning block, there are different assignments based on different use cases, as well as important insights and tips. Our courses are self-paced, so you can look at them whenever you want.

Each course focuses on a different part of how airSlate works. They could take between 30 and 60 minutes. Certification courses are more in-depth and can last up to four hours. You should also consider how much time you have to complete the assignment.