Self-paced

Explore the best automated document workflow practices for IT service desk specialist with professional certification

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428 students
Enroll in the latest airSlate Academy professional certification and quickly get the most crucial automated document workflow skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best automated document workflow practices for IT service desk specialist with professional certification

About this course

IT specialists are naturally the first to put into practice digital innovations that eliminate routines. After all, they handle the company’s digital facilities. Our learning program illustrates the necessity of automated document workflow and how it helps IT teams take their organizations through digital transformation leading to decreased costs and improved efficiency.
We’ve created this airSlate Academy professional certification to help you quickly learn the basic principles of our solution and get practical insights on decreasing paper use and eradicating regular process issues caused by human factors.
Once you finish the professional certification, you’ll be able to build automated workflows tailored to your organization’s demands, manage these processes, and keep track of them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and expertise.

What’s included:

  • Modules that train you on the finer points of employing workflow automation in your IT department.
  • A quick quiz to check and consolidate your understanding on fundamental points within our professional certification.
  • A badge for your CV and social media profiles validating your obtained knowledge in workflow automation

What will you learn?

  • What benefits document workflow automation brings to companies and their staff.
  • What actions you should take initially to get started with your airSlate Workspace.
  • How IT professionals can build automated workflows for the most routine tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to integrate airSlate with third-party solutions and set up smooth record transition between them.

Who is this course for?

  • IT experts who help maintain the organization’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to enhance their IT skills business
  • Everyone planning to upgrade their professional skills and expand their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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Within this learning program, we provide an extensive comprehension of airSlate functionality, concentrating on document process problem-solving in IT. You will learn how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or create them from scratch, and set Bots for a variety of tasks. You will also know how to integrate your processes with other software for faster and more precise record transition.

There are no particular requirements to learn workflow automation with us. You only need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. You will also need an account in airSlate to complete your tasks and use your newly received skills in practice.

There’s no need to pay for your studying in the airSlate Academy. All our courses are free and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

Our training platform provides multiple courses, from general functionality descriptions to more specific professional courses. Prior to taking your professional certification for IT service desk specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also come in handy.

All airSlate Academy certification courses are quick and easy to learn. This certification program for IT service desk specialist consists of several lesson blocks and requires a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the program anytime to refresh your knowledge.

IT departments set up and maintain the organization’s digital systems and deal with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, accelerate its main processes, and improve the team's work. airSlate Academy is the fastest way for IT service desk specialist to get the essential skills and learn to optimize day-to-day workflows with airSlate functionality.