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Explore the best business process automation practices for IT technical support specialist with training course
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Enroll in the latest airSlate Academy training course and quickly get the most crucial business process automation skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT specialists are naturally the first to implement digital innovations that remove routines. In fact, they deal with the company’s digital infrastructure. Our learning program demonstrates the necessity of business process automation and how it helps IT departments take their organizations through digital transformation resulting in decreased costs and improved efficiency.
We’ve designed this airSlate Academy training course to help you rapidly discover the fundamental principles of our tool and get practical insights on decreasing paper use and eradicating regular process issues caused by human factors.
When you finish the training course, you’ll be able to design automated workflows tailored to your organization’s demands, manage these processes, and keep track of them with minimum time and effort investments. Additionally, you will get a digital certificate verifying your new skills and expertise.
We’ve designed this airSlate Academy training course to help you rapidly discover the fundamental principles of our tool and get practical insights on decreasing paper use and eradicating regular process issues caused by human factors.
When you finish the training course, you’ll be able to design automated workflows tailored to your organization’s demands, manage these processes, and keep track of them with minimum time and effort investments. Additionally, you will get a digital certificate verifying your new skills and expertise.
What’s included:
- Units that teach you the finer points of setting up workflow automation in your IT department.
- A quick quiz to check and consolidate your knowledge on fundamental points within our training course.
- A badge for your CV and social media profiles validating your obtained knowledge in workflow automation
What will you learn?
- What positive effects document workflow automation brings to organizations and their staff.
- What actions you should take first to get started with your airSlate Workspace.
- How IT professionals can build automated workflows for the most repetitive tasks.
- How to install and set up Bots to automate IT requests and approvals.
- How to connect airSlate with third-party solutions and set up smooth record transition between them.
Who is this course for?
- IT department staff who help maintain the organization’s systems and provide data synching between them
- Everyone enthusiastic about document workflow automation and looking to enhance their IT consultant skills
- Everyone planning to upgrade their professional skills and expand their career horizons
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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IT departments set up and maintain the organization’s digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, speed up its key processes, and simplify the team's work. airSlate Academy is the quickest way for IT technical support specialist to get the necessary skills and learn to improve day-to-day workflows with airSlate functionality.
Our educational platform offers multiple courses, from general functionality explanations to more particular professional courses. Before you take your training course for IT technical support specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be helpful.
There’s no need to pay for your studying in the airSlate Academy. All our courses are cost-free and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.
In this training course, we provide a broad comprehension of airSlate functionality, concentrating on document process issue-solving in IT. You will find out how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or create them from scratch, and set Bots for a variety of tasks. You will also know how to integrate your processes with other application for faster and more precise record transition.
All airSlate Academy certification programs are fast and simple to learn. This certification program for IT technical support specialist consists of several lesson blocks and takes a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the course at any time to refresh your knowledge.
There are no special requirements to study workflow automation with us. You only need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. You will also need an account in airSlate to complete your tasks and use your newly gained skills in practice.