Self-paced

Explore the best business process improvement practices for IT support specialist with online course

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428 students
Enroll in the latest airSlate Academy online course and quickly get the most crucial business process improvement skills for IT support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best business process improvement practices for IT support specialist with online course

About this course

IT professionals are naturally the first to put into practice digital innovations that remove routines. After all, they manage the company’s digital infrastructure. Our certification program demonstrates the necessity of business process improvement and how it helps IT teams take their organizations through digital transformation leading to reduced costs and enhanced efficiency.
We’ve designed this airSlate Academy online course to help you quickly discover the basic principles of our platform and get practical insights on minimizing paper use and eradicating daily process troubles caused by human factors.
When you finish the online course, you’ll be able to build automated workflows tailored to your organization’s needs, handle these processes, and keep track of them with minimum time and effort investments. You will also obtain a digital certificate confirming your new skills and expertise.

What’s included:

  • Modules that teach you the finer points of employing workflow automation in your IT department.
  • A quick quiz to check and consolidate your knowledge on basic points within our online course.
  • A badge for your CV and social media profiles validating your acquired knowledge in workflow automation

What will you learn?

  • What benefits document workflow automation brings to businesses and their employees.
  • What actions you should take initially to get started with your airSlate Workspace.
  • How IT specialists can build automated workflows for the most repetitive tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to integrate airSlate with third-party solutions and set up smooth record transfer between them.

Who is this course for?

  • IT specialists who help maintain the company’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to boost their In-demand IT & Business skills
  • Everyone looking to upgrade their professional skills and broaden their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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All airSlate Academy certification courses are fast and simple to learn. This certification program for IT support specialist contains several lesson blocks and requires a few hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the program anytime to refresh your knowledge.

IT departments set up and maintain the organization’s digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, speed up its key processes, and streamline the team's work. airSlate Academy is the quickest way for IT support specialist to get the necessary skills and learn to optimize regular workflows with airSlate capabilities.

There are no particular requirements to learn workflow automation with us. You just need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and utilize your newly received skills in practice.

In this training course, we provide a broad comprehension of airSlate functionality, focusing on paperwork process issue-solving in IT. You will find out how to create Workspaces for organization departments, use the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for various tasks. You will also know how to integrate your processes with other application for faster and more accurate data transition.

Our educational platform provides multiple courses, from basic functionality descriptions to more particular professional courses. Before you take your online course for IT support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also come in handy.

You don’t need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.