Self-paced

Explore the best digital transformation process practices for IT service desk specialist with automation course

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428 students
Enroll in the latest airSlate Academy automation course and quickly get the most crucial digital transformation process skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best digital transformation process practices for IT service desk specialist with automation course

About this course

IT experts are naturally the first to apply digital innovations that eliminate routines. After all, they manage the company’s digital facilities. Our learning program illustrates the necessity of digital transformation process and how it helps IT teams take their companies through digital transformation resulting in reduced costs and improved efficiency.
We’ve designed this airSlate Academy automation course to help you rapidly discover the fundamental principles of our tool and get practical insights on minimizing paper use and eradicating daily process troubles caused by human factors.
When you finish the automation course, you’ll be able to design automated workflows customized to your organization’s demands, manage these processes, and keep track of them with minimum time and effort investments. You will also obtain a digital certificate confirming your new skills and knowledge.

What’s included:

  • Units that teach you the finer points of setting up workflow automation in your IT department.
  • A quick quiz to check and consolidate your understanding on basic points within our automation course.
  • A badge for your CV and social media profiles validating your obtained expertise in workflow automation

What will you learn?

  • What benefits document workflow automation brings to businesses and their staff.
  • What steps you should take first to get started with your airSlate Workspace.
  • How IT professionals can build automated workflows for the most routine tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to integrate airSlate with third-party solutions and set up smooth record transition between them.

Who is this course for?

  • IT department staff who help maintain the company’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to improve their IT business partner skills
  • Everyone looking to upgrade their professional skills and expand their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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IT departments install and maintain the organization’s digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, accelerate its key processes, and improve the team's work. airSlate Academy is the fastest way for IT service desk specialist to get the necessary skills and learn to improve day-to-day workflows with airSlate functionality.

There are no special requirements to study workflow automation with us. You just need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to complete your tasks and employ your newly received skills in practice.

Our educational platform provides multiple courses, from basic functionality descriptions to more specific professional training. Before you take your automation course for IT service desk specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also come in handy.

All airSlate Academy certification courses are quick and easy to learn. This certification program for IT service desk specialist consists of several lesson blocks and takes a few hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the course anytime to refresh your knowledge.

There’s no need to pay for your studying in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.

Within this training course, we provide an extensive comprehension of airSlate functionality, concentrating on document process issue-solving in IT. You will learn how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for a variety of tasks. You will also know how to connect your processes with other software for faster and more accurate data transition.