Self-paced

Explore the best digital transformation process practices for IT technical support specialist with online course

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428 students
Enroll in the latest airSlate Academy online course and quickly get the most crucial digital transformation process skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best digital transformation process practices for IT technical support specialist with online course

About this course

IT professionals are naturally the first to implement digital innovations that eradicate routines. After all, they deal with the company’s digital infrastructure. Our learning program demonstrates the necessity of digital transformation process and how it helps IT departments take their companies through digital transformation leading to reduced costs and enhanced productivity.
We’ve created this airSlate Academy online course to help you easily discover the fundamental principles of our tool and get practical insights on minimizing paper use and eradicating regular process troubles caused by human factors.
Once you complete the online course, you’ll be able to design automated workflows tailored to your organization’s needs, handle these processes, and keep track of them with minimum time and effort investments. Additionally, you will obtain a digital certificate confirming your new skills and knowledge.

What’s included:

  • Modules that train you on the finer points of setting up workflow automation in your IT department.
  • A brief test to check and consolidate your knowledge on basic points within our online course.
  • A badge for your CV and social media profiles validating your obtained knowledge in workflow automation

What will you learn?

  • What benefits document workflow automation brings to organizations and their employees.
  • What steps you should take initially to get started with your airSlate Workspace.
  • How IT professionals can build automated workflows for the most routine tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transfer between them.

Who is this course for?

  • IT experts who help maintain the company’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to improve their digital IT skills
  • Everyone planning to upgrade their professional skills and broaden their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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You don’t need to pay for your studying in the airSlate Academy. All our courses are cost-free and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

Within this training program, we provide a broad comprehension of airSlate functionality, focusing on paperwork process problem-solving in IT. You will learn how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or create them from scratch, and configure Bots for a variety of tasks. You will also know how to integrate your processes with other application for faster and more accurate data transition.

IT departments set up and maintain the organization’s digital systems and work with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, accelerate its main processes, and improve the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the necessary skills and learn to improve regular workflows with airSlate functionality.

There are no particular requirements to study workflow automation with us. You just need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. You will also need an account in airSlate to accomplish your tasks and utilize your newly gained skills in practice.

All airSlate Academy certification programs are quick and easy to learn. This certification program for IT technical support specialist consists of several lesson blocks and requires a few hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also get back to the course at any time to refresh your knowledge.

Our educational platform offers multiple courses, from general functionality explanations to more specific professional courses. Before you take your online course for IT technical support specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be helpful.