Self-paced

Explore the best document automation practices for IT service desk specialist with certification course

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428 students
Enroll in the latest airSlate Academy certification course and quickly get the most crucial document automation skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best document automation practices for IT service desk specialist with certification course

About this course

IT experts are naturally the first to implement digital innovations that eliminate routines. In fact, they handle the company’s digital facilities. Our learning program illustrates the value of document automation and how it helps IT departments take their organizations through digital transformation resulting in reduced costs and improved productivity.
We’ve designed this airSlate Academy certification course to help you quickly learn the basic principles of our tool and get practical insights on decreasing paper use and eradicating regular process troubles caused by human factors.
When you complete the certification course, you’ll be able to build automated workflows customized to your organization’s needs, handle these processes, and keep track of them with minimum time and effort investments. You will also obtain a digital certificate confirming your new skills and expertise.

What’s included:

  • Modules that teach you the finer points of setting up workflow automation in your IT department.
  • A quick test to check and consolidate your understanding on fundamental points within our certification course.
  • A badge for your CV and social media profiles validating your obtained knowledge in workflow automation

What will you learn?

  • What advantages document workflow automation brings to businesses and their staff.
  • What steps you should take initially to get started with your airSlate Workspace.
  • How IT specialists can create automated workflows for the most repetitive tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to integrate airSlate with third-party solutions and set up smooth data transfer between them.

Who is this course for?

  • IT experts who help maintain the company’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to improve their hot IT skills
  • Everyone looking to upgrade their professional skills and broaden their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There are no particular requirements to explore workflow automation with us. You only need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and employ your newly gained skills in practice.

All airSlate Academy certification programs are quick and easy to learn. This certification program for IT service desk specialist contains several lesson blocks and takes a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find things clear to test in practice. You can also return to the program whenever you like to refresh your knowledge.

In this learning course, we provide a broad comprehension of airSlate functionality, focusing on document process issue-solving in IT. You will learn how to create Workspaces for company departments, use the platform’s ready-to-go workflow templates or create them from scratch, and set Bots for a variety of tasks. You will also know how to integrate your processes with other software for faster and more accurate data transition.

IT departments install and maintain the company's digital systems and work with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, speed up its key processes, and streamline the team's work. airSlate Academy is the fastest way for IT service desk specialist to get the necessary skills and learn to enhance day-to-day workflows with airSlate capabilities.

Our training platform provides multiple courses, from basic functionality descriptions to more specific professional courses. Prior to taking your certification course for IT service desk specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also come in handy.

You don’t need to pay for your studying in the airSlate Academy. All our courses are cost-free and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.