Self-paced

Explore the best document automation practices for IT service desk specialist with professional certification

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428 students
Enroll in the latest airSlate Academy professional certification and quickly get the most crucial document automation skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best document automation practices for IT service desk specialist with professional certification

About this course

IT experts are naturally the first to implement digital innovations that eradicate routines. After all, they manage the company’s digital infrastructure. Our learning program illustrates the importance of document automation and how it helps IT departments take their organizations through digital transformation resulting in decreased costs and enhanced productivity.
We’ve created this airSlate Academy professional certification to help you quickly discover the basic principles of our tool and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
When you finish the professional certification, you’ll be able to build automated workflows tailored to your organization’s needs, manage these processes, and keep track of them with minimum time and effort investments. You will also obtain a digital certificate confirming your new skills and knowledge.

What’s included:

  • Units that teach you the finer points of employing workflow automation in your IT department.
  • A quick quiz to check and consolidate your understanding on fundamental points within our professional certification.
  • A badge for your CV and social media profiles validating your obtained knowledge in workflow automation

What will you learn?

  • What advantages document workflow automation brings to businesses and their staff.
  • What actions you should take first to get started with your airSlate Workspace.
  • How IT professionals can build automated workflows for the most routine tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth data transition between them.

Who is this course for?

  • IT department staff who help maintain the organization’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to improve their IT specialist skills
  • Everyone planning to upgrade their professional skills and expand their career perspectives

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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Our training platform provides multiple courses, from general functionality explanations to more particular professional courses. Prior to taking your professional certification for IT service desk specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be helpful.

Within this training course, we provide an extensive understanding of airSlate functionality, concentrating on paperwork process problem-solving in IT. You will learn how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for a variety of tasks. You will also know how to connect your processes with other software for faster and more accurate record transition.

IT departments install and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, accelerate its main processes, and improve the team's work. airSlate Academy is the quickest way for IT service desk specialist to get the essential skills and learn to optimize regular workflows with airSlate capabilities.

There are no particular requirements to study workflow automation with us. You only need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and utilize your newly gained skills in practice.

All airSlate Academy certification courses are fast and simple to learn. This certification program for IT service desk specialist includes several lesson blocks and takes a few hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the program at any time to refresh your knowledge.

There’s no need to pay for your learning in the airSlate Academy. All our courses are free and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.