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Explore the best document creation practices for IT service desk specialist with certification course
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Enroll in the latest airSlate Academy certification course and quickly get the most crucial document creation skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT experts are naturally the first to apply digital innovations that eliminate routines. After all, they handle the company’s digital infrastructure. Our learning program illustrates the value of document creation and how it helps IT teams take their organizations through digital transformation resulting in decreased costs and improved productivity.
We’ve designed this airSlate Academy certification course to help you rapidly discover the fundamental principles of our platform and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
Once you complete the certification course, you’ll be able to build automated workflows customized to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and expertise.
We’ve designed this airSlate Academy certification course to help you rapidly discover the fundamental principles of our platform and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
Once you complete the certification course, you’ll be able to build automated workflows customized to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and expertise.
What’s included:
- Units that train you on the finer points of employing workflow automation in your IT department.
- A quick quiz to check and consolidate your understanding on fundamental points within our certification course.
- A badge for your CV and social media profiles validating your acquired knowledge in workflow automation
What will you learn?
- What positive effects document workflow automation brings to businesses and their employees.
- What steps you should take first to get started with your airSlate Workspace.
- How IT specialists can build automated workflows for the most repetitive tasks.
- How to install and configure Bots to automate IT requests and approvals.
- How to connect airSlate with third-party solutions and set up smooth data transfer between them.
Who is this course for?
- IT specialists who help maintain the organization’s systems and provide data synching between them
- Everyone interested in document workflow automation and looking to enhance their IT automation engineer skills
- Everyone planning to upgrade their professional skills and expand their career perspectives
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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Our training platform provides multiple courses, from basic functionality explanations to more particular professional training. Before you take your certification course for IT service desk specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be helpful.
All airSlate Academy certification courses are quick and easy to learn. This certification program for IT service desk specialist includes several lesson blocks and takes a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also get back to the course anytime to refresh your knowledge.
Within this learning program, we provide an extensive understanding of airSlate functionality, focusing on document process issue-solving in IT. You will learn how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and set Bots for various tasks. You will also know how to integrate your processes with other software for faster and more precise data transition.
IT departments install and maintain the organization’s digital systems and work with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, speed up its main processes, and improve the team's work. airSlate Academy is the quickest way for IT service desk specialist to get the necessary skills and learn to enhance regular workflows with airSlate capabilities.
There are no particular requirements to study workflow automation with us. You only need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. You will also need an account in airSlate to accomplish your tasks and use your newly received skills in practice.
There’s no need to pay for your studying in the airSlate Academy. All our courses are free and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.