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Explore the best document creation practices for IT service desk specialist with training
428 students
Enroll in the latest airSlate Academy training and quickly get the most crucial document creation skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT professionals are naturally the first to put into practice digital innovations that eliminate routines. In fact, they handle the company’s digital infrastructure. Our learning program illustrates the value of document creation and how it helps IT teams take their companies through digital transformation resulting in reduced costs and improved efficiency.
We’ve created this airSlate Academy training to help you quickly learn the fundamental principles of our tool and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
Once you complete the training, you’ll be able to design automated workflows tailored to your organization’s demands, handle these processes, and keep track of them with minimum time and effort investments. Additionally, you will get a digital certificate confirming your new skills and knowledge.
We’ve created this airSlate Academy training to help you quickly learn the fundamental principles of our tool and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
Once you complete the training, you’ll be able to design automated workflows tailored to your organization’s demands, handle these processes, and keep track of them with minimum time and effort investments. Additionally, you will get a digital certificate confirming your new skills and knowledge.
What’s included:
- Units that teach you the finer points of employing workflow automation in your IT department.
- A quick quiz to check and consolidate your knowledge on basic points within our training.
- A badge for your CV and social media profiles validating your obtained knowledge in workflow automation
What will you learn?
- What positive effects document workflow automation brings to businesses and their employees.
- What actions you should take first to get started with your airSlate Workspace.
- How IT specialists can build automated workflows for the most routine tasks.
- How to install and configure Bots to automate IT requests and approvals.
- How to integrate airSlate with third-party solutions and set up smooth data transfer between them.
Who is this course for?
- IT department staff who help maintain the company’s systems and provide data synching between them
- Everyone enthusiastic about document workflow automation and looking to improve their IT key skills
- Everyone looking to upgrade their professional skills and broaden their career horizons
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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All airSlate Academy certification courses are quick and easy to learn. This certification program for IT service desk specialist includes several lesson blocks and requires a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the program whenever you like to refresh your knowledge.
In this training program, we provide an extensive understanding of airSlate functionality, concentrating on paperwork process issue-solving in IT. You will learn how to create Workspaces for organization departments, use the platform’s ready-to-go workflow templates or create them from scratch, and configure Bots for various tasks. You will also know how to connect your processes with other application for faster and more accurate record transition.
There’s no need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.
IT departments install and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, speed up its main processes, and simplify the team's work. airSlate Academy is the fastest way for IT service desk specialist to get the necessary skills and learn to optimize day-to-day workflows with airSlate functionality.
Our educational platform offers multiple courses, from general functionality explanations to more particular professional courses. Before you take your training for IT service desk specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also come in handy.
There are no special requirements to learn workflow automation with us. You just need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. You will also need an account in airSlate to complete your tasks and utilize your newly acquired skills in practice.