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Explore the best document creation practices for IT technical support specialist with certification
428 students
Enroll in the latest airSlate Academy certification and quickly get the most crucial document creation skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT professionals are naturally the first to implement digital innovations that remove routines. In fact, they manage the company’s digital facilities. Our certification program illustrates the importance of document creation and how it helps IT teams take their companies through digital transformation leading to decreased costs and improved efficiency.
We’ve created this airSlate Academy certification to help you quickly learn the basic principles of our solution and get practical insights on reducing paper use and eradicating regular process troubles caused by human factors.
Once you finish the certification, you’ll be able to design automated workflows tailored to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. Additionally, you will obtain an electronic certificate confirming your new skills and expertise.
We’ve created this airSlate Academy certification to help you quickly learn the basic principles of our solution and get practical insights on reducing paper use and eradicating regular process troubles caused by human factors.
Once you finish the certification, you’ll be able to design automated workflows tailored to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. Additionally, you will obtain an electronic certificate confirming your new skills and expertise.
What’s included:
- Units that teach you the finer points of employing workflow automation in your IT department.
- A quick quiz to check and consolidate your understanding on basic points within our certification.
- A badge for your CV and social media profiles validating your obtained knowledge in workflow automation
What will you learn?
- What advantages document workflow automation brings to organizations and their employees.
- What actions you should take initially to get started with your airSlate Workspace.
- How IT specialists can build automated workflows for the most routine tasks.
- How to install and set up Bots to automate IT requests and approvals.
- How to integrate airSlate with third-party solutions and set up smooth record transition between them.
Who is this course for?
- IT department staff who help maintain the organization’s systems and provide data synching between them
- Everyone enthusiastic about document workflow automation and looking to boost their skills for IT support specialist
- Everyone looking to upgrade their professional skills and expand their career horizons
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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Our training platform offers multiple courses, from general functionality descriptions to more particular professional training. Prior to taking your certification for IT technical support specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.
There are no special requirements to study workflow automation with us. You just need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. You will also need an account in airSlate to accomplish your tasks and use your newly received skills in practice.
There’s no need to pay for your studying in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.
Within this learning program, we provide an extensive understanding of airSlate functionality, concentrating on paperwork process problem-solving in IT. You will find out how to create Workspaces for company departments, use the platform’s ready-to-go workflow templates or create them from scratch, and configure Bots for various tasks. You will also know how to integrate your processes with other application for faster and more accurate record transition.
All airSlate Academy certification programs are fast and simple to learn. This certification program for IT technical support specialist consists of several lesson blocks and requires a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the course whenever you like to refresh your knowledge.
IT departments install and maintain the organization’s digital systems and work with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, accelerate its main processes, and streamline the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the essential skills and learn to optimize regular workflows with airSlate capabilities.