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IT departments set up and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, accelerate its key processes, and streamline the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the necessary skills and learn to improve regular workflows with airSlate functionality.
There are no special requirements to study workflow automation with us. You just need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to accomplish your tasks and utilize your newly gained skills in practice.
In this learning course, we provide a broad understanding of airSlate functionality, focusing on paperwork process issue-solving in IT. You will find out how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for a variety of tasks. You will also know how to connect your processes with other software for faster and more accurate data transition.
All airSlate Academy certification programs are quick and easy to learn. This certification program for IT technical support specialist contains several lesson blocks and requires a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also get back to the course whenever you like to refresh your knowledge.
There’s no need to pay for your studying in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.
Our educational platform provides multiple courses, from basic functionality descriptions to more particular professional courses. Before you take your certification for IT technical support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also come in handy.