Self-paced

Explore the best document management workflow practices for IT service desk specialist with professional certification

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428 students
Enroll in the latest airSlate Academy professional certification and quickly get the most crucial document management workflow skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best document management workflow practices for IT service desk specialist with professional certification

About this course

IT specialists are naturally the first to implement digital innovations that remove routines. In fact, they manage the company’s digital facilities. Our learning program demonstrates the value of document management workflow and how it helps IT departments take their organizations through digital transformation resulting in decreased costs and improved productivity.
We’ve designed this airSlate Academy professional certification to help you quickly discover the basic principles of our solution and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
When you complete the professional certification, you’ll be able to design automated workflows customized to your organization’s needs, handle these processes, and keep track of them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and knowledge.

What’s included:

  • Units that teach you the finer points of setting up workflow automation in your IT department.
  • A brief quiz to check and consolidate your knowledge on basic points within our professional certification.
  • A badge for your CV and social media profiles validating your acquired expertise in workflow automation

What will you learn?

  • What advantages document workflow automation brings to businesses and their employees.
  • What steps you should take initially to get started with your airSlate Workspace.
  • How IT specialists can build automated workflows for the most repetitive tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transition between them.

Who is this course for?

  • IT specialists who help maintain the organization’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to boost their highest-paying IT skills
  • Everyone planning to upgrade their professional skills and broaden their career perspectives

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There are no particular requirements to learn workflow automation with us. You only need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. You will also need an account in airSlate to complete your tasks and utilize your newly gained skills in practice.

IT departments set up and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, accelerate its main processes, and simplify the team's work. airSlate Academy is the fastest way for IT service desk specialist to get the essential skills and learn to improve day-to-day workflows with airSlate capabilities.

You don’t need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

In this training course, we provide a broad comprehension of airSlate functionality, concentrating on paperwork process problem-solving in IT. You will find out how to create Workspaces for company departments, use the platform’s ready-to-go workflow templates or build them from scratch, and set Bots for various tasks. You will also know how to integrate your processes with other application for faster and more precise data transition.

Our training platform provides multiple courses, from general functionality descriptions to more specific professional courses. Prior to taking your professional certification for IT service desk specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also come in handy.

All airSlate Academy certification programs are quick and easy to learn. This certification program for IT service desk specialist includes several lesson blocks and takes a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the program anytime to refresh your knowledge.