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Explore the best document process automation practices for IT helpdesk administrator with certification program

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Enroll in the latest airSlate Academy certification program and quickly get the most crucial document process automation skills for IT helpdesk administrator. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best document process automation practices for IT helpdesk administrator with certification program

About this course

IT professionals are naturally the first to put into practice digital innovations that remove routines. In fact, they deal with the company’s digital infrastructure. Our learning program demonstrates the necessity of document process automation and how it helps IT teams take their organizations through digital transformation resulting in reduced costs and improved productivity.
We’ve designed this airSlate Academy certification program to help you quickly discover the fundamental principles of our solution and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
Once you finish the certification program, you’ll be able to design automated workflows customized to your organization’s demands, handle these processes, and monitor them with minimum time and effort investments. Additionally, you will obtain an electronic certificate verifying your new skills and knowledge.

What’s included:

  • Units that teach you the finer points of employing workflow automation in your IT department.
  • A quick test to check and consolidate your understanding on fundamental points within our certification program.
  • A badge for your CV and social media profiles validating your acquired knowledge in workflow automation

What will you learn?

  • What benefits document workflow automation brings to businesses and their staff.
  • What actions you should take first to get started with your airSlate Workspace.
  • How IT specialists can create automated workflows for the most routine tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth data transfer between them.

Who is this course for?

  • IT specialists who help maintain the company’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to boost their IT recruitment skills
  • Everyone planning to upgrade their professional skills and broaden their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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All airSlate Academy certification programs are fast and simple to learn. This certification program for IT helpdesk administrator includes several lesson blocks and requires a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the course whenever you like to refresh your knowledge.

Within this learning course, we provide a broad understanding of airSlate functionality, concentrating on document process problem-solving in IT. You will learn how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for various tasks. You will also know how to integrate your processes with other application for faster and more accurate record transition.

There are no special requirements to study workflow automation with us. You only need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. You will also need an account in airSlate to complete your tasks and use your newly gained skills in practice.

There’s no need to pay for your studying in the airSlate Academy. All our courses are free and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

Our educational platform provides multiple courses, from general functionality explanations to more specific professional courses. Prior to taking your certification program for IT helpdesk administrator, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be helpful.

IT departments set up and maintain the company's digital systems and deal with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, speed up its main processes, and improve the team's work. airSlate Academy is the fastest way for IT helpdesk administrator to get the essential skills and learn to enhance regular workflows with airSlate functionality.