Self-paced

Explore the best document process automation practices for IT technical support specialist with free course

4
Star Rating
428 students
Enroll in the latest airSlate Academy free course and quickly get the most crucial document process automation skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best document process automation practices for IT technical support specialist with free course

About this course

IT professionals are naturally the first to put into practice digital innovations that remove routines. In fact, they manage the company’s digital facilities. Our learning program demonstrates the necessity of document process automation and how it helps IT teams take their companies through digital transformation resulting in decreased costs and improved efficiency.
We’ve designed this airSlate Academy free course to help you easily learn the fundamental principles of our solution and get practical insights on reducing paper use and eradicating regular process issues caused by human factors.
When you finish the free course, you’ll be able to design automated workflows customized to your organization’s demands, handle these processes, and keep track of them with minimum time and effort investments. Additionally, you will obtain a digital certificate verifying your new skills and knowledge.

What’s included:

  • Modules that teach you the finer points of employing workflow automation in your IT department.
  • A brief test to check and consolidate your knowledge on basic points within our free course.
  • A badge for your CV and social media profiles validating your obtained knowledge in workflow automation

What will you learn?

  • What positive effects document workflow automation brings to organizations and their staff.
  • What actions you should take first to get started with your airSlate Workspace.
  • How IT specialists can create automated workflows for the most repetitive tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth data transfer between them.

Who is this course for?

  • IT specialists who help maintain the organization’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and looking to boost their IT job skills
  • Everyone planning to upgrade their professional skills and broaden their career perspectives

What our students say

capterra-icon

Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

youtube-icon

Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

g2-icon

Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

Start learning today

Sign now for free
Start learning illustration

Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Need help?
Contact Support

There’s no need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

Our training platform provides multiple courses, from basic functionality explanations to more specific professional training. Prior to taking your free course for IT technical support specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.

There are no particular requirements to study workflow automation with us. You just need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. You will also need an account in airSlate to accomplish your tasks and utilize your newly acquired skills in practice.

Within this training course, we provide an extensive understanding of airSlate functionality, focusing on paperwork process problem-solving in IT. You will find out how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for various tasks. You will also know how to integrate your processes with other application for faster and more precise record transition.

All airSlate Academy certification programs are quick and easy to learn. This certification program for IT technical support specialist includes several lesson blocks and takes a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the course anytime to refresh your knowledge.

IT departments install and maintain the organization’s digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, accelerate its key processes, and simplify the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the necessary skills and learn to enhance day-to-day workflows with airSlate capabilities.