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Explore the best document workflow process practices for IT technical support specialist with course
428 students
Enroll in the latest airSlate Academy course and quickly get the most crucial document workflow process skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT professionals are naturally the first to apply digital innovations that eliminate routines. After all, they handle the company’s digital infrastructure. Our certification program demonstrates the necessity of document workflow process and how it helps IT departments take their organizations through digital transformation resulting in reduced costs and improved productivity.
We’ve designed this airSlate Academy course to help you rapidly discover the fundamental principles of our tool and get practical insights on reducing paper use and eradicating daily process troubles caused by human factors.
Once you complete the course, you’ll be able to design automated workflows customized to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and knowledge.
We’ve designed this airSlate Academy course to help you rapidly discover the fundamental principles of our tool and get practical insights on reducing paper use and eradicating daily process troubles caused by human factors.
Once you complete the course, you’ll be able to design automated workflows customized to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. You will also get a digital certificate confirming your new skills and knowledge.
What’s included:
- Modules that train you on the finer points of employing workflow automation in your IT department.
- A quick test to check and consolidate your understanding on basic points within our course.
- A badge for your CV and social media profiles validating your obtained knowledge in workflow automation
What will you learn?
- What benefits document workflow automation brings to companies and their staff.
- What steps you should take first to get started with your airSlate Workspace.
- How IT professionals can create automated workflows for the most routine tasks.
- How to install and configure Bots to automate IT requests and approvals.
- How to integrate airSlate with third-party solutions and set up smooth data transfer between them.
Who is this course for?
- IT department staff who help maintain the company’s systems and provide data synching between them
- Everyone enthusiastic about document workflow automation and looking to boost their skills required for IT
- Everyone planning to upgrade their professional skills and expand their career perspectives
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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IT departments set up and maintain the company's digital systems and work with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, accelerate its key processes, and simplify the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the essential skills and learn to optimize regular workflows with airSlate capabilities.
You don’t need to pay for your studying in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.
All airSlate Academy certification courses are quick and easy to learn. This certification program for IT technical support specialist contains several lesson blocks and takes a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also return to the course anytime to refresh your knowledge.
In this training program, we provide an extensive understanding of airSlate functionality, focusing on document process problem-solving in IT. You will learn how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or create them from scratch, and set Bots for a variety of tasks. You will also know how to integrate your processes with other application for faster and more precise data transition.
There are no special requirements to learn workflow automation with us. You only need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. You will also need an account in airSlate to complete your tasks and use your newly acquired skills in practice.
Our educational platform provides multiple courses, from general functionality explanations to more particular professional courses. Prior to taking your course for IT technical support specialist, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also come in handy.