Self-paced

Learn fundamental IT service desk specialist skills and boost your efficiency with the airSlate training course

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Enroll in the latest airSlate Academy training course and obtain fundamental IT service desk specialist skills in document workflow automation. Eliminate inefficient routines and streamline your company’s workflows.
Learn fundamental IT service desk specialist skills and boost your efficiency with the airSlate training course

About this course

IT professionals are naturally the first to implement digital innovations that remove routines. After all, they deal with the company’s digital infrastructure. Our certification program illustrates the necessity of document process automation and how it helps IT departments take their organizations through digital transformation resulting in decreased costs and enhanced productivity.
We’ve designed this airSlate training course for IT management tool automation to help you rapidly learn the fundamental principles of our tool and get practical insights on decreasing paper use and eradicating regular process issues caused by human factors.
When you finish the training course, you’ll be able to design automated workflows customized to your organization’s needs, manage these processes, and monitor them with minimum time and effort investments. Plus, you will get a digital certificate verifying your new skills and knowledge in IT management tool automation.

What’s included:

  • Units that teach you the finer points of setting up IT business management automation in your IT department.
  • A brief test to check and consolidate your understanding on basic points within our training course.
  • A badge for your CV and social media profiles validating your acquired knowledge.

What will you learn?

  • What advantages document workflow automation brings to companies and their employees.
  • What actions you should take initially to get started with your airSlate Workspace.
  • How IT specialists can create automated workflows for the most repetitive tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transfer between them.

Who is this course for?

  • Employees of IT departments who help maintain the organization’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and repetitive tasks optimization
  • Everyone looking to upgrade their professional skills and broaden their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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IT departments set up and maintain the organization’s digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, speed up its key processes, and improve the team's work. airSlate Academy is the fastest way for you to get the essential skills in IT process services automation and learn to optimize other regular workflows with airSlate capabilities.

All airSlate Academy certification programs are quick and easy to learn. A training course for IT process services automation contains several lesson blocks and takes a few hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also return to the program at any time to refresh your knowledge.

There are no special requirements to explore workflow automation with us. You only need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to complete your tasks and use your newly gained skills in practice.

There’s no need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.

Our educational platform offers multiple courses, from general functionality descriptions to more specific professional courses. Prior to taking your training course for IT process services automation, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.

Within this training program in IT process services automation, we provide an extensive understanding of airSlate functionality, concentrating on paperwork process issue-solving in IT. You will learn how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and set Bots for various tasks. You will also know how to connect your processes with other application for faster and more precise data transition.