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In this training program in IT service management processes automation, we provide a broad understanding of airSlate functionality, concentrating on paperwork process problem-solving in IT. You will learn how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for various tasks. You will also know how to integrate your processes with other software for faster and more precise record transition.
IT departments install and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, speed up its main processes, and streamline the team's work. airSlate Academy is the fastest way for you to get the essential skills in IT service management processes automation and learn to optimize other regular workflows with airSlate capabilities.
You don’t need to pay for your learning in the airSlate Academy. All our courses are cost-free and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.
All airSlate Academy certification courses are fast and simple to learn. A professional certification for IT service management processes automation consists of several lesson blocks and takes a few hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also get back to the course whenever you like to refresh your knowledge.
Our educational platform offers multiple courses, from basic functionality descriptions to more particular professional courses. Prior to taking your professional certification for IT service management processes automation, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also come in handy.
There are no particular requirements to study workflow automation with us. You only need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to complete your tasks and use your newly gained skills in practice.