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Learn proficient IT service desk specialist skills and boost your efficiency with the airSlate certification course

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Enroll in the latest airSlate Academy certification course and obtain proficient IT service desk specialist skills in document workflow automation. Eliminate inefficient routines and streamline your company’s workflows.
Learn proficient IT service desk specialist skills and boost your efficiency with the airSlate certification course

About this course

IT experts are naturally the first to apply digital innovations that remove routines. After all, they deal with the company’s digital facilities. Our certification program demonstrates the value of document process automation and how it helps IT departments take their organizations through digital transformation resulting in reduced costs and enhanced efficiency.
We’ve created this airSlate certification course for IT workflow diagram automation to help you quickly learn the fundamental principles of our solution and get practical insights on reducing paper use and eradicating daily process issues caused by human factors.
Once you finish the certification course, you’ll be able to build automated workflows tailored to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. You will also obtain a digital certificate confirming your new skills and knowledge in IT workflow diagram automation.

What’s included:

  • Units that train you on the finer points of employing information-related processes automation in your IT department.
  • A brief quiz to check and consolidate your knowledge on fundamental points within our certification course.
  • A badge for your CV and social media profiles validating your obtained expertise.

What will you learn?

  • What advantages document workflow automation brings to organizations and their employees.
  • What actions you should take initially to get started with your airSlate Workspace.
  • How IT specialists can build automated workflows for the most repetitive tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth data transfer between them.

Who is this course for?

  • Specialists of IT departments who help maintain the organization’s systems and provide data synching between them
  • Everyone enthusiastic about document workflow automation and repetitive tasks optimization
  • Everyone looking to upgrade their professional skills and broaden their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There’s no need to pay for your studying in the airSlate Academy. All our courses are free and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

IT departments set up and maintain the organization’s digital systems and work with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, accelerate its key processes, and simplify the team's work. airSlate Academy is the quickest way for you to get the necessary skills in IT case management automation and learn to improve other day-to-day workflows with airSlate functionality.

All airSlate Academy certification programs are quick and easy to learn. A certification course for IT case management automation includes several lesson blocks and requires a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also get back to the program anytime to refresh your knowledge.

Our training platform offers multiple courses, from basic functionality explanations to more specific professional training. Prior to taking your certification course for IT case management automation, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also come in handy.

In this training program in IT case management automation, we provide an extensive understanding of airSlate functionality, concentrating on document process problem-solving in IT. You will find out how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or create them from scratch, and set Bots for various tasks. You will also know how to connect your processes with other application for faster and more precise data transition.

There are no particular requirements to explore workflow automation with us. You only need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to complete your tasks and use your newly gained skills in practice.