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Explore the best no-code automation practices for IT technical support specialist with training course

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Enroll in the latest airSlate Academy training course and quickly get the most crucial no-code automation skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best no-code automation practices for IT technical support specialist with training course

About this course

IT specialists are naturally the first to put into practice digital innovations that remove routines. After all, they manage the company’s digital infrastructure. Our certification program demonstrates the necessity of no-code automation and how it helps IT teams take their organizations through digital transformation leading to reduced costs and enhanced productivity.
We’ve created this airSlate Academy training course to help you rapidly discover the basic principles of our tool and get practical insights on minimizing paper use and eradicating daily process troubles caused by human factors.
Once you finish the training course, you’ll be able to build automated workflows customized to your organization’s needs, handle these processes, and monitor them with minimum time and effort investments. Additionally, you will get an electronic certificate confirming your new skills and knowledge.

What’s included:

  • Modules that teach you the finer points of setting up workflow automation in your IT department.
  • A quick test to check and consolidate your knowledge on basic points within our training course.
  • A badge for your CV and social media profiles validating your obtained knowledge in workflow automation

What will you learn?

  • What advantages document workflow automation brings to businesses and their employees.
  • What actions you should take initially to get started with your airSlate Workspace.
  • How IT professionals can create automated workflows for the most routine tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth data transition between them.

Who is this course for?

  • IT experts who help maintain the organization’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to improve their IT tech skills
  • Everyone planning to upgrade their professional skills and expand their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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All airSlate Academy certification courses are quick and easy to learn. This certification program for IT technical support specialist includes several lesson blocks and requires a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also get back to the course anytime to refresh your knowledge.

Our educational platform provides multiple courses, from general functionality explanations to more specific professional training. Prior to taking your training course for IT technical support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be helpful.

There’s no need to pay for your studying in the airSlate Academy. All our courses are free and available for everyone interested in document process optimization. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.

In this training course, we provide a broad understanding of airSlate functionality, focusing on document process issue-solving in IT. You will find out how to create Workspaces for company departments, use the platform’s ready-to-go workflow templates or build them from scratch, and set Bots for a variety of tasks. You will also know how to integrate your processes with other application for faster and more precise data transition.

There are no particular requirements to learn workflow automation with us. You just need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to complete your tasks and utilize your newly gained skills in practice.

IT departments set up and maintain the organization’s digital systems and work with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, accelerate its key processes, and simplify the team's work. airSlate Academy is the quickest way for IT technical support specialist to get the essential skills and learn to improve day-to-day workflows with airSlate capabilities.