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IT departments install and maintain the organization’s digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, accelerate its key processes, and simplify the team's work. airSlate Academy is the fastest way for IT service desk specialist to get the necessary skills and learn to enhance day-to-day workflows with airSlate functionality.
There are no special requirements to explore workflow automation with us. You only need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to complete your tasks and utilize your newly acquired skills in practice.
Within this training program, we provide an extensive comprehension of airSlate functionality, focusing on paperwork process problem-solving in IT. You will learn how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for a variety of tasks. You will also know how to integrate your processes with other software for faster and more precise data transition.
Our educational platform provides multiple courses, from general functionality descriptions to more specific professional training. Prior to taking your automation course for IT service desk specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.
There’s no need to pay for your learning in the airSlate Academy. All our courses are free and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.
All airSlate Academy certification courses are quick and easy to learn. This certification program for IT service desk specialist consists of several lesson blocks and requires a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also return to the program whenever you like to refresh your knowledge.