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IT departments install and maintain the company's digital systems and work with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, speed up its key processes, and improve the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the essential skills and learn to improve day-to-day workflows with airSlate capabilities.
Within this learning course, we provide an extensive understanding of airSlate functionality, focusing on document process issue-solving in IT. You will learn how to create Workspaces for organization departments, use the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for various tasks. You will also know how to connect your processes with other software for faster and more precise data transition.
There are no special requirements to explore workflow automation with us. You only need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to complete your tasks and use your newly gained skills in practice.
All airSlate Academy certification programs are fast and simple to learn. This certification program for IT technical support specialist includes several lesson blocks and requires a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the program whenever you like to refresh your knowledge.
There’s no need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.
Our training platform offers multiple courses, from general functionality descriptions to more specific professional courses. Prior to taking your certification program for IT technical support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be useful.