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Explore the best workflow automation practices for IT technical support specialist with certification course
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Enroll in the latest airSlate Academy certification course and quickly get the most crucial workflow automation skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT specialists are naturally the first to apply digital innovations that remove routines. After all, they handle the company’s digital infrastructure. Our certification program illustrates the value of workflow automation and how it helps IT departments take their companies through digital transformation resulting in decreased costs and enhanced efficiency.
We’ve designed this airSlate Academy certification course to help you easily discover the basic principles of our solution and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
Once you finish the certification course, you’ll be able to design automated workflows tailored to your organization’s needs, manage these processes, and keep track of them with minimum time and effort investments. Additionally, you will obtain a digital certificate confirming your new skills and expertise.
We’ve designed this airSlate Academy certification course to help you easily discover the basic principles of our solution and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
Once you finish the certification course, you’ll be able to design automated workflows tailored to your organization’s needs, manage these processes, and keep track of them with minimum time and effort investments. Additionally, you will obtain a digital certificate confirming your new skills and expertise.
What’s included:
- Modules that teach you the finer points of employing workflow automation in your IT department.
- A quick quiz to check and consolidate your understanding on fundamental points within our certification course.
- A badge for your CV and social media profiles validating your acquired knowledge in workflow automation
What will you learn?
- What positive effects document workflow automation brings to organizations and their employees.
- What actions you should take initially to get started with your airSlate Workspace.
- How IT specialists can build automated workflows for the most routine tasks.
- How to install and configure Bots to automate IT requests and approvals.
- How to integrate airSlate with third-party solutions and set up smooth record transition between them.
Who is this course for?
- IT department staff who help maintain the organization’s systems and provide data synching between them
- Everyone enthusiastic about document workflow automation and looking to enhance their IT manager skills
- Everyone planning to upgrade their professional skills and broaden their career horizons
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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Our educational platform provides multiple courses, from basic functionality descriptions to more particular professional training. Prior to taking your certification course for IT technical support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.
There are no particular requirements to study workflow automation with us. You just need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. Plus, you will need an account in airSlate to complete your tasks and utilize your newly received skills in practice.
In this training program, we provide a broad comprehension of airSlate functionality, focusing on paperwork process issue-solving in IT. You will find out how to create Workspaces for organization departments, use the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for various tasks. You will also know how to connect your processes with other software for faster and more precise record transition.
You don’t need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.
All airSlate Academy certification programs are fast and simple to learn. This certification program for IT technical support specialist consists of several lesson blocks and takes a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the course at any time to refresh your knowledge.
IT departments install and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, accelerate its main processes, and streamline the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the necessary skills and learn to improve regular workflows with airSlate functionality.