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Explore the best workflow automation practices for IT technical support specialist with course
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Enroll in the latest airSlate Academy course and quickly get the most crucial workflow automation skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT professionals are naturally the first to apply digital innovations that eradicate routines. After all, they deal with the company’s digital facilities. Our learning program demonstrates the necessity of workflow automation and how it helps IT departments take their organizations through digital transformation resulting in decreased costs and improved productivity.
We’ve designed this airSlate Academy course to help you quickly learn the fundamental principles of our tool and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
When you complete the course, you’ll be able to build automated workflows tailored to your organization’s needs, manage these processes, and monitor them with minimum time and effort investments. Additionally, you will obtain a digital certificate confirming your new skills and expertise.
We’ve designed this airSlate Academy course to help you quickly learn the fundamental principles of our tool and get practical insights on minimizing paper use and eradicating regular process issues caused by human factors.
When you complete the course, you’ll be able to build automated workflows tailored to your organization’s needs, manage these processes, and monitor them with minimum time and effort investments. Additionally, you will obtain a digital certificate confirming your new skills and expertise.
What’s included:
- Units that teach you the finer points of setting up workflow automation in your IT department.
- A brief quiz to check and consolidate your understanding on basic points within our course.
- A badge for your CV and social media profiles validating your acquired knowledge in workflow automation
What will you learn?
- What positive effects document workflow automation brings to organizations and their employees.
- What actions you should take first to get started with your airSlate Workspace.
- How IT specialists can create automated workflows for the most repetitive tasks.
- How to install and set up Bots to automate IT requests and approvals.
- How to connect airSlate with third-party solutions and set up smooth data transition between them.
Who is this course for?
- IT experts who help maintain the organization’s systems and provide data synching between them
- Everyone enthusiastic about document workflow automation and looking to improve their high demand IT skills
- Everyone planning to upgrade their professional skills and expand their career horizons
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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You don’t need to pay for your learning in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.
All airSlate Academy certification courses are quick and easy to learn. This certification program for IT technical support specialist includes several lesson blocks and takes a couple of hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also get back to the course anytime to refresh your knowledge.
Our educational platform offers multiple courses, from basic functionality descriptions to more particular professional training. Before you take your course for IT technical support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.
IT departments install and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps cut the department's paper waste, accelerate its key processes, and streamline the team's work. airSlate Academy is the quickest way for IT technical support specialist to get the essential skills and learn to optimize day-to-day workflows with airSlate functionality.
There are no special requirements to study workflow automation with us. You just need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to complete your tasks and use your newly received skills in practice.
Within this learning course, we provide an extensive comprehension of airSlate functionality, focusing on document process problem-solving in IT. You will find out how to create Workspaces for company departments, utilize the platform’s ready-to-go workflow templates or create them from scratch, and configure Bots for various tasks. You will also know how to integrate your processes with other software for faster and more accurate data transition.