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Explore the best workflow management practices for IT helpdesk administrator with certification course
428 students
Enroll in the latest airSlate Academy certification course and quickly get the most crucial workflow management skills for IT helpdesk administrator. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT specialists are naturally the first to implement digital innovations that remove routines. In fact, they manage the company’s digital infrastructure. Our learning program demonstrates the importance of workflow management and how it helps IT teams take their organizations through digital transformation leading to decreased costs and enhanced productivity.
We’ve created this airSlate Academy certification course to help you quickly discover the basic principles of our platform and get practical insights on decreasing paper use and eradicating daily process issues caused by human factors.
Once you complete the certification course, you’ll be able to build automated workflows tailored to your organization’s needs, handle these processes, and keep track of them with minimum time and effort investments. Additionally, you will obtain a digital certificate confirming your new skills and knowledge.
We’ve created this airSlate Academy certification course to help you quickly discover the basic principles of our platform and get practical insights on decreasing paper use and eradicating daily process issues caused by human factors.
Once you complete the certification course, you’ll be able to build automated workflows tailored to your organization’s needs, handle these processes, and keep track of them with minimum time and effort investments. Additionally, you will obtain a digital certificate confirming your new skills and knowledge.
What’s included:
- Modules that teach you the finer points of setting up workflow automation in your IT department.
- A quick quiz to check and consolidate your knowledge on basic points within our certification course.
- A badge for your CV and social media profiles validating your acquired knowledge in workflow automation
What will you learn?
- What advantages document workflow automation brings to companies and their staff.
- What actions you should take first to get started with your airSlate Workspace.
- How IT professionals can create automated workflows for the most repetitive tasks.
- How to install and configure Bots to automate IT requests and approvals.
- How to connect airSlate with third-party solutions and set up smooth data transfer between them.
Who is this course for?
- IT specialists who help maintain the company’s systems and provide data synching between them
- Everyone interested in document workflow automation and looking to enhance their basic IT skills
- Everyone planning to upgrade their professional skills and expand their career horizons
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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Our training platform provides multiple courses, from general functionality descriptions to more specific professional courses. Prior to taking your certification course for IT helpdesk administrator, we recommend you start with the Fundamentals, continue with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also come in handy.
Within this training program, we provide an extensive comprehension of airSlate functionality, concentrating on paperwork process issue-solving in IT. You will find out how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and set Bots for a variety of tasks. You will also know how to connect your processes with other software for faster and more precise data transition.
There are no particular requirements to explore workflow automation with us. You just need to register on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. You will also need an account in airSlate to accomplish your tasks and use your newly received skills in practice.
All airSlate Academy certification programs are quick and easy to learn. This certification program for IT helpdesk administrator contains several lesson blocks and requires a couple of hours, including time for final quizzes. If you need more time for a particular unit, you can repeat it until you find things clear to test in practice. You can also return to the program whenever you like to refresh your knowledge.
IT departments install and maintain the organization’s digital systems and work with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, speed up its main processes, and improve the team's work. airSlate Academy is the quickest way for IT helpdesk administrator to get the necessary skills and learn to improve regular workflows with airSlate functionality.
There’s no need to pay for your studying in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.