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Explore the best workflow management practices for IT technical support specialist with certification course
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Enroll in the latest airSlate Academy certification course and quickly get the most crucial workflow management skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
About this course
IT professionals are naturally the first to implement digital innovations that remove routines. In fact, they manage the company’s digital infrastructure. Our certification program demonstrates the importance of workflow management and how it helps IT teams take their companies through digital transformation resulting in reduced costs and improved productivity.
We’ve designed this airSlate Academy certification course to help you quickly learn the fundamental principles of our tool and get practical insights on decreasing paper use and eradicating regular process troubles caused by human factors.
Once you complete the certification course, you’ll be able to build automated workflows tailored to your organization’s demands, handle these processes, and monitor them with minimum time and effort investments. You will also get an electronic certificate confirming your new skills and knowledge.
We’ve designed this airSlate Academy certification course to help you quickly learn the fundamental principles of our tool and get practical insights on decreasing paper use and eradicating regular process troubles caused by human factors.
Once you complete the certification course, you’ll be able to build automated workflows tailored to your organization’s demands, handle these processes, and monitor them with minimum time and effort investments. You will also get an electronic certificate confirming your new skills and knowledge.
What’s included:
- Units that teach you the finer points of employing workflow automation in your IT department.
- A quick quiz to check and consolidate your understanding on basic points within our certification course.
- A badge for your CV and social media profiles validating your obtained expertise in workflow automation
What will you learn?
- What benefits document workflow automation brings to businesses and their staff.
- What actions you should take initially to get started with your airSlate Workspace.
- How IT specialists can build automated workflows for the most routine tasks.
- How to install and configure Bots to automate IT requests and approvals.
- How to connect airSlate with third-party solutions and set up smooth data transition between them.
Who is this course for?
- IT specialists who help maintain the organization’s systems and provide data synching between them
- Everyone interested in document workflow automation and looking to enhance their skills for IT support specialist
- Everyone looking to upgrade their professional skills and broaden their career perspectives
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Questions & answers
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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You don’t need to pay for your studying in the airSlate Academy. All our courses are free and available for everyone interested in document process enhancement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.
Our training platform provides multiple courses, from general functionality descriptions to more specific professional courses. Before you take your certification course for IT technical support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.
Within this learning course, we provide a broad comprehension of airSlate functionality, focusing on document process problem-solving in IT. You will learn how to create Workspaces for organization departments, use the platform’s ready-to-go workflow templates or build them from scratch, and set Bots for a variety of tasks. You will also know how to connect your processes with other software for faster and more precise data transition.
IT departments install and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, speed up its key processes, and simplify the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the necessary skills and learn to enhance day-to-day workflows with airSlate functionality.
There are no particular requirements to study workflow automation with us. You just need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. You will also need an account in airSlate to accomplish your tasks and employ your newly received skills in practice.
All airSlate Academy certification courses are quick and easy to learn. This certification program for IT technical support specialist includes several lesson blocks and requires a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find things clear to test in practice. You can also get back to the program at any time to refresh your knowledge.