Self-paced

Explore the best workflow optimization practices for IT technical support specialist with automation course

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428 students
Enroll in the latest airSlate Academy automation course and quickly get the most crucial workflow optimization skills for IT technical support specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best workflow optimization practices for IT technical support specialist with automation course

About this course

IT specialists are naturally the first to apply digital innovations that remove routines. After all, they deal with the company’s digital infrastructure. Our certification program illustrates the value of workflow optimization and how it helps IT teams take their companies through digital transformation resulting in reduced costs and enhanced efficiency.
We’ve designed this airSlate Academy automation course to help you rapidly learn the basic principles of our platform and get practical insights on reducing paper use and eradicating regular process issues caused by human factors.
Once you complete the automation course, you’ll be able to build automated workflows tailored to your organization’s needs, manage these processes, and keep track of them with minimum time and effort investments. Additionally, you will obtain an electronic certificate confirming your new skills and expertise.

What’s included:

  • Units that teach you the finer points of employing workflow automation in your IT department.
  • A brief quiz to check and consolidate your knowledge on basic points within our automation course.
  • A badge for your CV and social media profiles validating your acquired knowledge in workflow automation

What will you learn?

  • What benefits document workflow automation brings to companies and their employees.
  • What steps you should take initially to get started with your airSlate Workspace.
  • How IT professionals can build automated workflows for the most repetitive tasks.
  • How to install and set up Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transition between them.

Who is this course for?

  • IT department staff who help maintain the company’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to boost their IT analyst skills
  • Everyone looking to upgrade their professional skills and broaden their career perspectives

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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In this training program, we provide an extensive comprehension of airSlate functionality, focusing on document process problem-solving in IT. You will learn how to create Workspaces for company departments, use the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for various tasks. You will also know how to integrate your processes with other application for faster and more precise record transition.

Our educational platform provides multiple courses, from general functionality descriptions to more specific professional courses. Before you take your automation course for IT technical support specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Programs about CRM integrations and Process Analytics will also be useful.

There’s no need to pay for your studying in the airSlate Academy. All our courses are free of charge and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical tasks, but you can start with a free trial.

IT departments install and maintain the company's digital systems and deal with the related document routine, such as software and hardware requests and approvals, incident reports, etc. Workflow automation helps minimize the department's paper waste, speed up its key processes, and simplify the team's work. airSlate Academy is the fastest way for IT technical support specialist to get the essential skills and learn to improve day-to-day workflows with airSlate capabilities.

All airSlate Academy certification programs are quick and easy to learn. This certification program for IT technical support specialist includes several lesson blocks and requires a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the program whenever you like to refresh your knowledge.

There are no particular requirements to learn workflow automation with us. You only need to create an account on our training platform, log in to the system, click the Enroll Now button next to the course you’re considering, and start learning. You will also need an account in airSlate to accomplish your tasks and utilize your newly gained skills in practice.