Self-paced

Explore the best workflow optimization software practices for IT service desk specialist with certification program

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428 students
Enroll in the latest airSlate Academy certification program and quickly get the most crucial workflow optimization software skills for IT service desk specialist. Eliminate inefficient routines and streamline your company’s workflows.
Explore the best workflow optimization software practices for IT service desk specialist with certification program

About this course

IT professionals are naturally the first to put into practice digital innovations that remove routines. In fact, they deal with the company’s digital infrastructure. Our learning program demonstrates the value of workflow optimization software and how it helps IT teams take their companies through digital transformation resulting in decreased costs and enhanced efficiency.
We’ve created this airSlate Academy certification program to help you easily discover the fundamental principles of our solution and get practical insights on reducing paper use and eradicating daily process troubles caused by human factors.
Once you finish the certification program, you’ll be able to design automated workflows tailored to your organization’s needs, manage these processes, and keep track of them with minimum time and effort investments. Additionally, you will get a digital certificate verifying your new skills and expertise.

What’s included:

  • Modules that train you on the finer points of employing workflow automation in your IT department.
  • A quick test to check and consolidate your understanding on basic points within our certification program.
  • A badge for your CV and social media profiles validating your acquired expertise in workflow automation

What will you learn?

  • What positive effects document workflow automation brings to organizations and their staff.
  • What actions you should take first to get started with your airSlate Workspace.
  • How IT specialists can create automated workflows for the most repetitive tasks.
  • How to install and configure Bots to automate IT requests and approvals.
  • How to connect airSlate with third-party solutions and set up smooth record transition between them.

Who is this course for?

  • IT specialists who help maintain the organization’s systems and provide data synching between them
  • Everyone interested in document workflow automation and looking to improve their IT recruitment skills
  • Everyone planning to upgrade their professional skills and expand their career horizons

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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There are no particular requirements to study workflow automation with us. You only need to sign up on our training platform, log in to the system, click the Enroll Now button next to the course you’re interested in, and start learning. Plus, you will need an account in airSlate to complete your tasks and utilize your newly received skills in practice.

All airSlate Academy certification courses are fast and simple to learn. This certification program for IT service desk specialist includes several lesson blocks and requires a few hours, including time for final quizzes. If you need extra time for a particular unit, you can repeat it until you find everything clear to test in practice. You can also return to the program at any time to refresh your knowledge.

You don’t need to pay for your studying in the airSlate Academy. All our courses are cost-free and available for everyone interested in document process improvement. You will need an airSlate account to consolidate your knowledge with practical activities, but you can start with a free trial.

IT departments set up and maintain the organization’s digital systems and deal with the related document routine, like software and hardware requests and approvals, incident reports, etc. Workflow automation helps reduce the department's paper waste, accelerate its main processes, and simplify the team's work. airSlate Academy is the quickest way for IT service desk specialist to get the necessary skills and learn to enhance day-to-day workflows with airSlate capabilities.

Our training platform offers multiple courses, from basic functionality explanations to more specific professional courses. Prior to taking your certification program for IT service desk specialist, we recommend you start with the Fundamentals, proceed with a deep dive into Bots, and learn from real-life use cases and success stories. Courses about CRM integrations and Process Analytics will also be useful.

Within this learning course, we provide a broad understanding of airSlate functionality, concentrating on paperwork process issue-solving in IT. You will find out how to create Workspaces for organization departments, utilize the platform’s ready-to-go workflow templates or build them from scratch, and configure Bots for a variety of tasks. You will also know how to connect your processes with other application for faster and more precise data transition.