Self-paced

Improve your for Salesforce Administrator knowledge with customer enquiry automation course

4
Star Rating
2702 students
5 hours
Open new horizons for your business by learning how to build effective automated workflows in Salesforce. airSlate Academy is an excellent resource for everyone to master RPA technology skills completely free of charge. Sign up for a Customer Enquiry Automation Course for Salesforce Administrator, find out how to quickly implement no-code automation into your daily routine, and find your business productivity increasing!
Improve your for Salesforce Administrator knowledge with customer enquiry automation course

About customer enquiry automation course for Salesforce Administrator

Our quick-start learning program provides the basics of business process automation and describes how Salesforce professionals can simplify their daily routine in real examples. After completing the course, you will be able to automate and boost your Customer Enquiry workflows in about 10 minutes without writing a single line of code.

What does this program cover?

The course covers all the stages of the Customer Enquiry workflow building using the airSlate platform, form generation and pre-populating, and configuration of corresponding Bots for smooth data transfer to and from Salesforce records.

Who can apply for the course?

We developed our Customer Enquiry Automation Course for Salesforce Administrator to enable them to quickly discover ways to turn standard business operations into highly-efficient workflows with minimized human interaction. Other business professionals who use Salesforce in their day-to-day routine will also get a lot of tips on rationalizing their work

Why was this course created?

The Customer Enquiry Automation Course for Salesforce Administrator is made to help you in obtaining no-code automation knowledge in minimum time and free of charge. Register in the airSlate Academy to explore the most advanced ways of boosting your business’s efficiency.

What does studying include?

The training comprises three major stages:

  • Theoretical part with the essential concepts of BPA and the terms we use in airSlate;
  • A complete explanation of the workflow building and the Bot installation process;
  • Practical tasks to consolidate knowledge and improve automation expertise.

Go through all levels to quickly become a qualified professional in automating Salesforce processes.

What will you learn in the Customer Enquiry automation course?

  • Generate actionable Customer Enquiry docs pre-filled with Salesforce data
  • Set up conditional routing between Salesforce contacts and internal and external recipients
  • Create new or update existing Salesforce records based on data entered into a doc
  • Trigger Salesforce actions based on actionable data in documents
  • Save documents to Salesforce attachments or external storage services

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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Yes, a free subscription plan is available. You'll have 30 days to experiment with airSlate and gain hands-on experience with our solution. You can upgrade to a premium plan at any time after that. To get a common understanding of how airSlate works, please visit our YouTube channel featuring multiple webinars, tutorials, and use cases.

Next to each course, you can find a label indicating the course level. Plus, you can filter out the Advanced- and Intermediate-level courses from your search results by using our Catalog.

All classes at airSlate Academy are completely free. Simply create an account with airSlate Academy, validate your email address, and begin your learning experience.

Bots are computer programs that are built to carry out specific activities according to established rules and logic. You may use airSlate Bots to automate the movement of data from one app or document to another, create reminders and notifications, and more.

Each lesson focuses on a different feature of airSlate. A thirty-minute to an hour wait is not uncommon. Certification classes are more in-depth and can last up to four hours. You must also consider the time required to complete the jobs.

Increasing efficiency and adaptability will be a top priority for businesses in the future, according to Gartner's predictions. Learning automation should be part of your growth plan if you want to remain competitive and not fall behind.

We're sorry, but we don't have any classes in other languages. The interface, resources, and learning materials for airSlate are all in English. If you would like to see a product that is localized in the future, please let our support team know.

While these technologies are similar, they are not the same. AI is mainly geared towards self-learning, developing its own logic, and making predictions. In contrast, RPA can only operate based on the pre-set logic and is not capable of working without humans.

With the pandemic and the rise of hybrid work causing huge changes in the economy, it's important for businesses to find a way to manage documents without paper and automatically.

You will find the complete list of courses in this catalog. Students can choose from a variety of course types, each with varying degrees of difficulty. In case you can't find a particular training you are interested in, please contact us.