Self-paced

Perfect your for business system analyst technical skill's with customer enquiry automation course

4
Star Rating
2702 students
5 hours
Open new horizons for your business by learning how to build effective automated workflows in Salesforce. airSlate Academy is an excellent resource for everyone to master RPA technology skills completely free of charge. Sign up for a Customer Enquiry Process optimization Certification Program for Business System Analyst, find out how to quickly implement no-code automation into your daily routine, and find your business productivity increasing!
Perfect your for business system analyst technical skill's with customer enquiry automation course

About customer enquiry process optimization certification program for business system analyst

Our quick-start learning program provides the fundamentals of business process automation and explains how Salesforce specialists can simplify their everyday routine in real examples. After completing the course, you will be able to automate and improve your Customer Enquiry workflows within 10 minutes without writing a single line of code.

What does this program cover?

The course covers all the stages of the Customer Enquiry workflow developing within the airSlate platform, form generation and auto-filling, and configuration of corresponding Bots for smooth data transfer to and from Salesforce records.

Who can sign up for the course?

We created our Customer Enquiry Process optimization Certification Program for Business System Analyst to enable them to rapidly learn how to change regular business operations into highly-efficient workflows with minimized human interaction. Other business professionals who use Salesforce in their daily routine will also find many recommendations on rationalizing their work

Why was this program created?

The Customer Enquiry Process optimization Certification Program for Business System Analyst is made to assist you in getting no-code automation skills in minimum time and at no cost. Enroll in the airSlate Academy to explore the most advanced ways of improving your business’s efficiency.

What does studying include?

The training consists of three main steps:

  • Theoretical part with the essential concepts of BPA and the terms we use in airSlate;
  • A comprehensive explanation of the workflow building and the Bot setup process;
  • Practical activities to consolidate knowledge and boost automation expertise.

Go through all stages to quickly become a qualified expert in automating Salesforce processes.

What will you learn in the Customer Enquiry automation course?

  • Generate actionable Customer Enquiry docs pre-filled with Salesforce data
  • Set up conditional routing between Salesforce contacts and internal and external recipients
  • Create new or update existing Salesforce records based on data entered into a doc
  • Trigger Salesforce actions based on actionable data in documents
  • Save documents to Salesforce attachments or external storage services

What our students say

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Review from Capterra platform

The different courses are well defined, easily searchable, and the titles are useful. The content can get a bit long, and theoretical from time to time but mostly they try to keep it to bite-sized chunks with small quizzes to help you retain what you just read.

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Review from YouTube

I’ve taken 20 airSlate Academy courses. These courses helped me create a workflow and generate business. The biggest skill I’ve learned is how to integrate data from other platforms into my workflow.

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Review from G2 platform

airSlate Academy offers free courses in business process and workflow automation innovatively. The courses are well-researched and presented. Easily understood by a noncore IT audience.

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Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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Our solution requires no knowledge of programming languages. It’s one of airSlate’s most competitive advantages. Configuring some of our tools may take some time, but this process does not involve coding.

Robotic Process Automation is what RPA stands for in short. It is a set of tools and features that work together to automate tasks that are done over and over again. airSlate has a lot of RPA Bots that can speed up tedious document-based tasks without having to write code.

The airSlate Partnership program, known as Partner Connect, enables businesses to promote and monetize their airSlate product offerings through their existing marketing channels. Our partnership requires you to learn about automation using airSlate as part of the agreement.

You do not need an industry background or third-party tools to take any courses. Our courses include a variety of application cases, important insights and suggestions, and varied projects at the end of each learning block. Our courses are self-paced, and you can access them whenever it is convenient for you.

Besides the airSlate Academy, you can take advantage of other learning materials that will help you with our products. To view the materials, please visit our main page > click resources > select any option from the drop-down list. Please contact us at any moment if you require assistance.

It is not necessary to register with airSlate. All you need to get started is an airSlate Academy account. However, if you want to improve your automation skills, we strongly advise you to sign up for a free account on our platform.

Yes, you are free to sign up for as many classes as you choose. However, we advise you not to sign up for too many courses at once, as some require your full attention. Sign up now, and you'll always be able to learn at a good rate.

By using airSlate’s RPA technologies, you can easily streamline your document-based processes with minimal human input. Generate documents from scratch, collect electronic signatures and data from other parties, invoice and request payments, and route data within your company’s CRMs and apps.

In one platform, our no-code solution incorporates eSignature, document generation, RPA Bots, contract negotiation tools, and more. We take a comprehensive approach to automating your document-based activities. Read our customer stories to see how our functionality benefits various businesses.

You will find the complete list of courses in this catalog. The courses are segmented into different categories and complexity levels. In case you can't find a particular tutorial contact us.